3 An efficient and responsible Group Promoting a healthy, open and engaging work environment www.saint-gobain.com SAINT-GOBAIN UNIVERSAL REGISTRATION DOCUMENT 2021 108 An employee satisfaction survey is conducted every year (see this chapter, section 4.3.8) and made it possible to measure progress in employees’ perception of this new type of leadership. 79% of the Group’s employees feel that they are involved in defining their objectives, 80% have confidence in management and 86% agree that their manager promotes teamwork and collaboration. These results were obtained while the pandemic forced the rapid transition to remote working in many countries and communication with teams via digital tools. Local operational responsibility 4.1.2 Each country implements Saint-Gobain’s policies and major commitments (health, safety, diversity, etc.) by adapting the action plans, stages of attainment and tools to the specific features and culture of its region without compromising on the expected performance level. HR policies are disseminated by the global HR network. The local teams have guides to support their deployment, and special training sessions are organized by the HR Academy. Practical guides and practical training provided by the global support teams are available for the following topics in particular: Social Dialogue, diversity, compensation and benefits, talent management, recruitment and integration, and mobility. Protecting the health and safety of employees 4.2 The health and safety of employees are absolute priorities, and Saint-Gobain makes them central to its corporate culture. It is important for everyone to participate in their own health and safety, and those of all of their colleagues. The Group’s commitments are published in the EHS Charter and the Health policy, available on the Saint-Gobain website and which state the following principles: involvement of management teams in support of ■ employee engagement; compliance with regulations and Saint-Gobain ■ standards; exemplary behavior in processes, products and services ■ over the entire life cycle; ongoing prevention and reduction of risks for ■ employees, temporary workers, subcontractors, visitors, customers and the environment; collaboration and accountability of all through ongoing ■ dialogue with stakeholders. This EHS charter is accompanied by a letter of commitment from the Chief Executive Officer reminding everyone of the objectives of "zero occupational accidents" and "zero occupational illnesses", and of the principles. The management of health and safety risks is described in this chapter, section 4.2. Employee health and well-being 4.2.1 In terms of health and well-being, Saint-Gobain adopted a policy in 2013 and updated it in early 2022. It sets out the guidelines for action to protect the health and promote the well-being of its employees, customers and suppliers, users of its products, as well as residents adjacent to its sites. of the profile of exposure to occupational risks related to health and well-being as a fundamental element. Ergonomics, workstation design and adaptation in the event of limitations in the employee's ability to work are also central to the implementation of the policy. Finally, prevention and promotion programs for health and well-being including access to healthcare and social protection for employees and their families (see this chapter, section 4.2.1) are deployed. The Group’s ambition is to protect health and promote well-being, maximizing its positive impact and minimizing the footprint of its activities on the health of its employees, temporary workers and subcontractors who work at its sites around the world. The action plan implementing this policy includes knowledge and tracking All Saint-Gobain’s sites worldwide have to implement this policy, in accordance with their local regulations and in addition to the health and industrial hygiene guidelines, standards and tools already in place. The actions implemented by each of the sites are prioritized following the completion of their health and well-being risk mapping in compliance with the EHS guidelines (see this chapter, section 18.104.22.168). To ensure the same level of protection and medical care for all its employees worldwide, the Group has established mandatory standards and recommendations for health and industrial hygiene. They are supplemented by specific standards for certain activities and operating kits. The recommendations concerning the organization of first aid and the equipment of the entities with automatic external defibrillators were communicated. The Covid-19 health crisis 22.214.171.124 The management of the Covid-19 pandemic relied on the networks of human resources, communication, EHS and medical teams, as well as an EHS management system deployed in all countries and on all industrial and distribution sites. Global coordination has been put in place to monitor the epidemic, with these networks working in close collaboration to ensure scientific and regulatory monitoring, communicate on prevention measures and support and monitor deployment at all sites. As of February 2020, central and local crisis units were set up, bringing together the members of the Executive Committee, extended to the directors of the major support functions, and in particular the Director of Medical and Occupational Health and the Director of Sustainable Development in charge of EHS.